Teller (Float)

Centennial Bank•Paragould, AR

About The Position

The Teller (Float) conducts customer transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling products and services. It involves traveling between branch locations as needed and may require working at an alternative location within the region or market. The position requires mental alertness and adaptability to office and field-area work routines. Candidates need the equivalent of a high school education or GED, with 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience. The role also requires effective customer and colleague communication, basic arithmetic skills, and the ability to follow simple multi-step instructions in standardized situations with limited variables. Basic 10-key, spreadsheet, and word-processing/typing skills are required. Work is performed in an environment with usually moderate noise. The employee may periodically encounter noise and intermittent standing, walking, pushing, carrying, or lifting. The work is semi-repetitive and requires periods of concentration. The role requires use of a personal or business vehicle and is subject to additional pre- and post-employment screenings as permitted by law.

Requirements

High school education or GED, or equivalent; described as equivalent to four years of high school.
0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
Mental alertness and adaptability to office and field-area work routines.
Ability to communicate effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and coworkers.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and deal with standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Availability to float between work locations as needed.
Flexible availability for the work schedule.
Ability to lift coin bags up to 50 pounds; frequently lift or move up to 50 pounds and regularly lift or move up to 25 pounds.
Ability to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear regularly; stoop, kneel, crouch, or crawl frequently.
Close vision.
Use of a personal or business vehicle; subject to additional pre- and post-employment screenings as permitted by law.

Responsibilities

Assist with balancing the vault, ATM, night drop, and coin machine as assigned.
Assist with scanning bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Lift coin bags weighing up to 50 pounds.
Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Keep the teller area neat and well stocked.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and the bank’s safety and soundness.
Adhere to bank policies and procedures.
Work at an alternative location within the region or market when required.
Work in a constant state of alertness and in a safe manner.
Complete required BSA/AML and other compliance training as assigned.
Perform other related duties as required or assigned.