Teller (Float)

Centennial Bank•Paragould, AR

About The Position

The Teller (Float) conducts customer transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to bank growth by promoting and cross-selling products and services. The position floats or travels to different branch locations as needed, including alternative locations within the region or market. It requires flexibility in work schedule and availability to work between locations. The role also requires use of a personal or business vehicle and may be subject to additional pre- and post-employment screenings as permitted by law. The teller handles cash and negotiable items, processes deposits, withdrawals, transfers, and loan payments, and sets up, closes, and balances a teller station. Additional work includes assisting with vault, ATM, night drop, and coin machine balancing; scanning documents and proof work; assisting customers in person and by telephone; and maintaining a neat, stocked teller area. The employee may cross-train to open basic consumer accounts and completes assigned BSA/AML and other compliance training. Qualifications include a high school education or GED, or an equivalent combination of education and experience, with 0 to 6 months of related experience and/or training. Candidates need basic communication and arithmetic skills, common-sense judgment for simple multi-step instructions and standardized situations, and basic 10-key, spreadsheet, and word-processing/typing skills. The work environment is usually moderately noisy. The job involves intermittent standing and walking, occasional pushing, carrying, or lifting, and frequently lifting or moving up to 50 pounds; coin bags may weigh up to 50 pounds.

Requirements

High school education or GED, or equivalent combination of education and experience.
0 to 6 months of related experience and/or training, or equivalent combination of education and experience.
Mental alertness and adaptability to office and field-area work routines.
Ability to communicate information and respond to questions with customers, clients, the general public, and employees in individual and small-group situations.
Ability to add, subtract, multiply, and divide, including using money and other forms of measurement.
Ability to use common-sense understanding to carry out simple multi-step instructions and handle standardized situations with limited variables.
Basic 10-key, spreadsheet, and word-processing/typing skills.
Availability to float between work locations as needed.
Flexible availability for the work schedule.
Ability to use a personal or business vehicle.
Ability to lift coin bags up to 50 pounds; frequently lift or move up to 50 pounds and regularly lift or move up to 25 pounds.
Ability to stand, walk, sit, use hands to handle or feel, reach, talk, and hear; frequently stoop, kneel, crouch, or crawl.
Close vision.

Responsibilities

Conduct transactions accurately and efficiently while meeting or exceeding service quality standards.
Safeguard assigned bank assets.
Assist with balancing the vault, ATM, night drop, and coin machine as assigned.
Scan bank documents properly and complete proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and remain flexible in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Promote and cross-sell bank products and services.
Follow established limits to protect customer accounts and the bank.
Adhere to bank policies and procedures.
Work at alternative locations within the region or market as required.
Remain alert and work safely.
Complete assigned BSA/AML and other required compliance training.
Perform other related duties as required or assigned.