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The Team Lead gives daily direction to associates in an assigned store department, including apparel, under the supervision of the Group Sales or Department Manager. The role supports sales, gross margin, inventory shrinkage, and payroll goals while overseeing merchandise presentation, inventory control, pricing, stocking, sales enhancements, and customer service. The Team Lead helps staff and train service-oriented associates, contributes to interviewing and selection recommendations, prepares weekly work schedules, coaches associates, and provides input on performance appraisals. The role works with management and Human Resources to resolve customer and associate issues and to maintain a positive, harassment-free, productive work environment. The position supports merchandising directives and planograms, pricing and UPC accuracy, product assortment and inventory accuracy, advertised-item displays, and special events. It also maintains product expertise, conducts product demonstrations, and helps customers make purchasing decisions by identifying needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up. Additional duties may be assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED

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