Merchandising Team Lead - Full Time

Belk•Rocky Mount, NC

21h

About The Position

The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, accurately signed, and spaced for ease of shopping. The role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead collaborates with omni, operations, and selling teams to support merchandising and operational excellence and achieve store objectives. This is an hourly position with monthly bonus eligibility.

Requirements

1–3 years of experience in Visual Merchandising or Retail Management.
Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and remain accessible to customers.
Must bend, reach, stretch, lift, carry, and move at least 50 lbs.
Ability to push or pull receiving equipment weighing up to 500 lbs.
Ability to carry props, measure, climb ladders, and assemble visual elements or hang signage at heights.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Lead the team in executing product presentations in alignment with visual merchandising directives, planograms, and brand standards.
Assist with receiving and processing inbound deliveries to support product readiness.
Guide the team in accurately and efficiently executing sale sets and price changes, including preparing signs and monitoring daily promotional updates.
Maintain equipment, devices, tools, and the organization of back-of-house areas to promote efficiency.
Communicate daily goals and key tasks, and model behaviors that build team knowledge and improve operational results.
Participate in weekly leadership workload-planning meetings and use inbound manifests, visual merchandising directives, planograms, and company tools to plan merchandising, signing, and pricing tasks and determine labor hours.
Adapt to changing circumstances by adjusting tactics and shifting resources according to updated forecasts and business needs.
Support team performance through onboarding, teaching opportunities, and associates’ continued learning.
Promote associate engagement, share team successes, celebrate achievements, and foster a positive store culture.
Support the in-store customer experience by providing customer service, replenishing stock, supporting store recovery, and helping during key coverage periods.
Lead store fulfillment support and asset protection initiatives in designated areas by executing omni and operations processes accurately and efficiently and following product protection, safety, and security procedures.