Merchandising Team Lead - Full Time - Haywood Mall

Belk•Greenville, SC

2d•Onsite

About The Position

The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, accurately signed, and spaced for ease of shopping. The role leads product placement, floor sets, signage, price changes, and upkeep of visual merchandising standards. The Team Lead collaborates with omni, operations, and selling teams to support merchandising and operational excellence and achieve store objectives. This is an hourly position with monthly bonus eligibility. The role also supports customer experience through service, stock replenishment, store recovery, and coverage during key periods. It leads designated store fulfillment and asset protection activities by executing omni and operations processes accurately and efficiently and following product protection, safety, and security procedures.

Requirements

Ability to use data, guidance, and judgment to make timely, effective decisions that support team and business success.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Strong communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
1–3 years of experience in Visual Merchandising or Retail Management.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 50 lbs.
Ability to push or pull receiving equipment weighing up to 500 lbs.
Ability to carry props, measure, climb ladders, and assemble visual elements or hang signage at heights.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
Lead product presentations in line with visual merchandising directives, planograms, and brand standards; assist with receiving and processing inbound deliveries.
Guide the team in executing sale sets and price changes, including preparing signs and monitoring daily promotional updates.
Maintain equipment, devices, tools, and back-of-house organization to promote efficiency.
Communicate daily goals and key tasks, and model behaviors that build team knowledge and support operational results.
Participate in weekly leadership workload planning meetings; use inbound manifests, visual merchandising directives, planograms, and company tools to plan and schedule labor for merchandising, signing, and pricing tasks.
Adapt to changing circumstances by adjusting tactics and reallocating resources according to updated forecasts and business needs.
Support onboarding, create teaching opportunities, and encourage associates’ continued learning.
Promote associate engagement, share team successes, celebrate achievements, and foster a positive store culture.
Support the in-store customer experience through customer service, stock replenishment, store recovery, and coverage during key periods.
Lead designated store fulfillment support and asset protection initiatives by executing omni and operations processes and following product protection, safety, and security procedures.