About The Position

The Visual Merchandising Lead drives sales and delivers a positive customer experience by creating compelling displays and elevated presentations. The role supports the store by executing visual directives, using elements to create visual impact, and enhancing merchandise presentations in alignment with brand identity and company standards. The Lead collaborates with merchandising, operations, and selling teams to achieve visual and merchandising excellence and store objectives. This is an hourly position.

Requirements

  • Ability to use data, guidance, and judgment to make timely, effective decisions that contribute to team and business success.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to own assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • 1–3 years of experience in Visual Merchandising or Retail Management.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to work with paint, climb ladders, carry props, and work with visual elements at heights.

Responsibilities

  • Demonstrate ownership, accountability, and initiative in achieving store objectives and key metrics.
  • Plan and execute visual merchandising and signing directives, installations, and floor setups for special events, seasonal campaigns, and weekly promotional events, complementing store architecture and layout.
  • Create visual impact through displays, accent lighting, mannequins, and strategic placement of visual elements.
  • Complete daily visual maintenance to sustain enhanced visual and merchandising presentations.
  • Organize and store visual collateral, signage, mannequins, hardware, tools, and other visual elements.
  • Confirm the accuracy and condition of inbound visual components, fixtures, and supplies.
  • Communicate daily objectives and key tasks.
  • Model behaviors that build team knowledge and improve individual and store results.
  • Participate in weekly leadership workload planning meetings to plan and schedule visual activities.
  • Use visual directives, planograms, inbound manifests, and company tools to determine tasks and action items.
  • Support shortage control and inventory accuracy by following product protection procedures and maintaining accurate documentation for product displays.
  • Build team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
  • Assist with onboarding, initiate teaching opportunities, and support associates’ continued learning.
  • Promote associate engagement, share team successes, and celebrate associate achievements.
  • Foster a positive store culture by helping team members understand their role in achieving store goals and feel valued.
  • Support the in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery, and supporting the store during key coverage periods.
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