About The Position

The Data Center Team Lead is responsible for effective material orders, customer service, inventory management, and customer material movement requests. The role involves assembling and installing servers and electronic components using hand tools, power tools, and measuring devices. The Team Lead oversees freight handling, quality checks, inventory activities, returns processing, server rack placement and component installation, material-handling equipment operation, and work-area cleanup. This position regularly interacts with customers and other stakeholders at the datacenter and requires working with live electrical and electronic equipment.

Requirements

  • 3–5 years of related experience.
  • Strong interpersonal and customer service skills; ability to interact regularly with customers and other on-site stakeholders and build positive working relationships.
  • Critical-thinking and analytical skills to make confident decisions based on available information and data and meet production goals effectively, accurately, and efficiently.
  • Computer experience.
  • Knowledge of electrical safety and static-discharge hazards and protocols; the role involves working with live electrical and electronic equipment and components.
  • Must be capable of performing the essential functions of the job with or without reasonable accommodation.
  • Must pass any required federal, state, or local government, airport, or company background checks, clearances, and/or drug and alcohol tests.

Responsibilities

  • Oversee loading and unloading inbound and outbound freight, including management of shipping documents and records.
  • Inspect inbound and outbound freight for correct part numbers and quantities and ensure materials are in pristine condition.
  • Perform daily inventory cycle counts and place replenishment orders for critical on-site spare parts.
  • Process return shipments of electronic components using multiple warehouse management systems.
  • Oversee and perform server rack placement on the datacenter floor using laser measuring devices, with 100% accuracy.
  • Oversee and perform installation of electronic components and cabling in server racks according to diagrams and schematics.
  • Install rack hardware using hand tools, power tools, and measuring tools.
  • Operate material-handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Oversee and perform work-area cleanup to maintain safety, cleanliness, and compliance with 5S standards.
  • Push, pull, and lift frequently throughout the workday.
  • Promote daily adherence to safety and process procedures, punctuality, reliability, attention to detail, quality, and flexibility to cross-train across datacenter departments.
  • Delegate tasks and coach team members.
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