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The Patient Financial Services Team Lead monitors all accounts receivable staff activities to ensure accurate, complete, and timely filing and follow-up. The role works with payers to resolve recurring issues related to denials or contract compliance; determines appropriate responses or corrective actions for denials, including identifying assistance needed from other departments or staff; and analyzes collected data to identify opportunities to reduce denials and improve the revenue cycle. The Team Lead reports trends to a supervisor and oversees training for new employees in the assigned area. The position is scheduled for 40 hours per week. It requires a high school diploma or equivalent and at least six months of demonstrated experience in billing and accounts receivable management for all payers. Preferred but not required: AAHAM certification. Physical demands include prolonged standing, sitting, or walking and lifting at least 20 pounds. Seeing is constant; talking and hearing are frequent; lifting, carrying, stooping, reaching, and handling/feeling are occasional.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED

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