Operations Team Lead

Guitar Center•Brownsburg, IN

18h•Onsite

About The Position

The Operations Team Lead contributes to company growth and profitability by assisting the supervisor in directing day-to-day functional operations. The role trains and directs department employees and temporary associates to help meet facility objectives, including deadlines and quality standards, value-added service, inventory integrity, knowledge of and compliance with the PkMS Warehouse Management System, process improvements, workplace safety, open communication, and a healthy work environment. The team lead supports production, quality, and store service goals; monitors safety and housekeeping; communicates production rates, training needs, performance and personnel issues, and improvement suggestions to the supervisor; and performs production work within the assigned group. The role may also operate powered equipment to move and ship products and records product movement and completed tasks in PkMS. Other tasks may be assigned by a supervisor or manager.

Requirements

Working knowledge of PkMS or a related Warehouse Management System.
Ability to complete work assignments and projects in a timely and efficient manner with minimal follow-up.
Strong written and verbal communication skills.
Ability to effectively give and receive instructions.
Proven reliability and a strong attendance record.
Exceptional problem-solving skills and the ability to train and direct others in completing assigned tasks.
Positive attitude, support for company goals, integrity, and ability to lead by example.
Ability to work as part of a team and encourage others to achieve department goals.
Must be Guitar Center certified to operate powered equipment, or willing and able to complete the certification process if selected.
Ability to lift up to 50 lbs. on a regular basis.
Ability to stand for long periods and work in hot conditions during summer months.
Demonstrated strong focus on safety, quality, and inventory management.

Responsibilities

Assist the supervisor in directing day-to-day functional operations.
Train and direct department employees and temporary associates to meet facility objectives.
Provide direction and training to the work team to help achieve production rates, quality, and store service goals.
Monitor the work team for compliance with safety policies, housekeeping, and safe work behaviors.
Keep the supervisor informed about production rates, training needs, performance issues, improvement suggestions, and personnel issues.
Perform production work within the assigned work group at the established rate.
Operate powered equipment to move and ship product as needed.
Maintain records of product movement and task completion using the PkMS system.
Support process improvements, inventory integrity, a safe workplace, open communication, and a healthy work environment.
Complete other tasks as assigned by a supervisor or manager.