Women, Infants, and Children (WIC) Admin Team Lead - 61007410

State of South Carolina • Lexington County, SC

2d

About The Position

Under the guidance of the WIC Administration Services Coordinator, the WIC Admin Team Lead directs and supervises administrative support staff. The role collaborates with multidisciplinary teams to help ensure services are delivered effectively and efficiently in a culturally competent and customer-friendly environment. The position also carries out administrative and participant-service duties in accordance with program and agency policies.

Requirements

• High school diploma and work experience directly related to the area of employment; a bachelor's degree may substitute for the related work experience.
• An equivalent combination of education and/or experience demonstrating the required knowledge, skills, and abilities may be considered, subject to approval by the DPH Chief Human Resources Officer or delegate.
• Some positions require a valid driver's license and a good driving record.

Nice To Haves

• At least one year of supervisory experience.

Responsibilities

• Supervise and instruct WIC team members.
• Maintain audit and training records and individual staff EPMSs.
• Provide regular feedback and performance appraisals, and document them.
• Meet, interview, and direct public health participants in accordance with program policies.
• Answer telephones and schedule appointments as needed.
• Ensure staff comply with program and agency guidelines for issuing e-WIC cards in the SC-WIC system and Farmer’s Market benefits.
• Follow established customer-service and cultural-competency guidelines.
• Collect and enter data into SC-WIC.
• Validate FI's and Farmer’s Market benefits.
• Attend relevant program and agency training and meetings.
• Ensure necessary materials and resources are available for administrative work.
• Prepare and submit required reports and complete other duties as assigned.

Benefits

• 15 days of annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• Paid parental leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
• S.C. Deferred Compensation Program
• Choice of State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in a listed plan is required for FTE employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED