Supervisor Jobs

About The Position

Requirements

• High School Diploma or GED
• Three (3) years of experience as an Emergency Dispatcher or Emergency Operator
• FEMA NIMS – IS100 AND 700
• OSHA training
• Payroll training
• PREA training
• A valid Arizona driver’s license

Nice To Haves

• Four (4) years of experience in radio and telephone dispatching.
• Two (2) years of which were as an Emergency Dispatcher in the Maricopa County Sheriff’s Office.

Responsibilities

• Supervise, train, and advise subordinates; prepare employee performance evaluations; counsel employees; mentor and apply progressive disciplinary measures to correct and/or improve overall work performance.
• Prepare schedules for staffing in a 24/7 facility.
• Approve leave time; assist staff with the payroll system.
• Respond to questions regarding procedures and policies.
• Receive and investigate complaints regarding employees.
• Contact County Attorney staff and judges after hours for all Maricopa County agencies.
• Compile and prepare various division reports for the Commander and Command Staff.
• Supervise and participate in answering 911, Crime Stop, and switchboard calls; dispatch calls; answer various hot lines; and operate a language line.
• Log all calls, data, and activity into various computer programs; maintain logs consistently.
• Contact and communicate with emergency response staff, outside agencies, and vehicles.
• Confirm warrants, missing people, stolen articles, stolen weapons, and stolen vehicles.
• Monitor deputies and run information for deputies; check/verify license plates and other information; advise district sergeants of traffic or emergency situations; use Alpha page system.
• Verify jurisdictions and codes; handle jurisdictional disputes.
• Respond to correspondence from within the office.
• Be present at work site to perform assigned duties at the times and dates scheduled and/or assigned by the supervisor

Benefits

• Choice of three medical plans – starting as low as $70/month
• Holidays – 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 30% discount at Kindercare childcare facilities in the Valley.
• 50% discount at MCKids Club childcare located next to our headquarters.
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms