Supervisor Jobs

About The Position

Requirements

• A minimum of one (1) year of HIV/STI prevention, outreach, education, or related public health experience required.
• One (1) year of supervisory or lead experience required.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint required.
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 3 years driving experience, and meet requirements of Terros Health’s driving policy.
• Must successfully pass a TB screening and criminal background check.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

Nice To Haves

• Bachelor's degree in public health, behavioral health, prevention science, social work, or a related field; preferred.
• Bilingual in English and Spanish preferred but not required.
• Knowledge of HIV/STI prevention, community outreach, prevention services, and behavioral health principles preferred.
• Experience with electronic data collection systems, reporting tools, and social media platforms preferred.
• Phlebotomy certification preferred but not required.
• Willingness to obtain certification within sixty (60) days of assuming the role may be required based on program needs.

Responsibilities

• Oversees the daily operations of the Turning the Tide (T3) program and ensures compliance with grant, contract, and organizational requirements.
• Provides programmatic and technical consultation, guidance, and support to staff regarding complex client situations, service delivery challenges, community engagement activities, and HIV/STI prevention strategies.
• Reviews program documentation, service records, and data collection practices to ensure accuracy, quality, compliance with grant requirements, organizational standards, and applicable regulatory guidelines.
• Monitors billing practices and service documentation to support compliance with funding, contractual, and reimbursement requirements, and implements corrective actions as needed.
• May provide direct client-facing services, interventions, education, outreach, testing, prevention activities, and linkage-to-care services as needed to support program operations and participant engagement.
• Responds to and assists with the resolution of client complaints, grievances, escalated concerns, and barriers to services, ensuring concerns are addressed professionally and in accordance with organizational policies and procedures.
• Serves as a subject matter expert for HIV/STI prevention, outreach, testing, risk reduction education, and community engagement activities, ensuring services are implemented in accordance with evidence-based practices, public health guidelines, grant requirements, and organizational standards.
• Oversees and/or participates in HIV/STI testing activities and ensures testing services are delivered in accordance with organizational protocols, public health standards, and program requirements.
• Prepares and submits monthly, bi-annual, annual, continuation, and other required reports in a timely manner.
• Provides direct leadership, coaching, and mentorship to team members to foster professional growth, excellence, and strong service delivery.

Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more