Stylist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Ability to provide customer service to multiple customers and communicate clearly and professionally.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and over the phone, adapting communication to their needs and providing friendly, professional service.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and communicate product information.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships by asking questions, listening to customer needs, and recommending suitable gowns and dresses.
• Address customer concerns and escalate issues to the leadership team when appropriate.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Promote alterations, personalization options, and related services; partner with Alterations Specialists to arrange appointments.
• Take and enter measurements needed for dress orders and to help minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards, follow dress code requirements, and report damaged equipment.
• Promote David’s Bridal loyalty and partner programs.
• Meet hourly sales productivity standards using the 5-Step Selling Process and work toward platform conversion and add-on goals.
• Process transactions accurately and follow cash-wrap behaviors, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and set return appointments for the wedding party.
• Complete training, develop product knowledge and fashion trend expertise, and work toward sales targets and Circle of Excellence membership.
• Carry out assigned processes, contests, programs, promotional and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out and follow loss prevention and security policies.
• Complete required myLearning courses within the first 90 days and remain current with the curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
• Perform additional duties as needed.