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Assistant Stylist

Ulta Beauty, Inc.•League City, TX

About The Position

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary position is intended to prepare the associate for a stylist role and deliver quality professional services with an emphasis on the guest’s total look. For the first three months, the Assistant Stylist is mentored by an Elite or Master Stylist and focuses on performance, guest service, operating procedures, and compliance. During months four through six, the associate continues assisting while beginning to serve guests independently. The role calls for a passion for the beauty industry, exceptional guest service, and a willingness and aptitude to develop technical skills and product knowledge.

Requirements

  • Cosmetology license.
  • Basic understanding of salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
  • Basic understanding of equipment and chemicals used for technical work.
  • Basic ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to meet the role’s physical demands, including frequent mobility, bending, reaching, and twisting; continuous lifting or moving of up to 10 pounds; standing for long periods; and continuous coordination and manipulation of objects.

Responsibilities

  • Deliver exceptional guest service and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Support a mentor Stylist in achieving sales and productivity goals through add-on recommendations, shampooing and treatments, blowouts and styling, color applications, foil assistance, cleaning and organization, pre-booking, and retail recommendations.
  • After month three, perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Know and follow company policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return visits and events.
  • Communicate supply needs to the Experience Manager and maintain guest-readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow the Ulta Beauty dress code and loss-prevention practices.
  • Complete other operational tasks as directed.

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