Elite Stylist

Ulta Beauty, Inc.•Dothan, AL
•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair-care needs and recommend appropriate products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, operating procedures, and compliance. The stylist performs a range of hair and beauty services, builds guest relationships and clientele, and contributes to store retail and service sales goals. The position also supports events and promotions, stays informed about beauty trends and products, follows salon and store operating standards, and provides a consistent, exceptional guest experience.

Requirements

  • Cosmetology license.
  • Previous relevant work experience is required.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed during work time about industry trends, products, services, ingredients, and benefits.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk-in guests, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
  • Complete other operational tasks as directed.
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