Elite Stylist

Ulta Beauty, Inc.•Eau Claire, WI

About The Position

The Elite Stylist engages with guests to understand their hair care needs and recommend appropriate products and services. The stylist delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, operating procedures, and compliance. The role performs a range of hair, makeup, brow, and related services; builds guest relationships through consultation and recommendations; and contributes to sales, guest loyalty, and store goals. The Elite Stylist also supports in-store events and promotions, stays informed about industry trends and products, follows safety and sanitation procedures, maintains salon and store standards, and attends required training and meetings. The position requires a cosmetology license and previous relevant work experience. The stylist must be able to work a flexible schedule that includes days, evenings, weekends, and holidays. Working conditions include continuous mobility and coordination, continuous lifting or moving of up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in these service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the stated physical demands, including continuous mobility, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, prolonged standing, and continuous object coordination and manipulation.

Responsibilities

Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for continuous professional development.
Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
Follow the Ulta Beauty dress code and loss-prevention best practices.
Complete other operational tasks as directed.