Elite Stylist

Ulta Beauty, Inc.•Ontario, OH
•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, contributes to sales and productivity goals, and supports in-store events and promotions. The role also requires following company policies, service protocols, safety and sanitation procedures, state board guidelines, and operational standards. Work is scheduled flexibly, including days, evenings, weekends, and holidays. The position involves continuous mobility and handling objects, standing for extended periods, and frequent bending, reaching, and twisting.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule including days, evenings, weekends, and holidays.
  • Ability to meet the physical demands described, including continuous mobility and lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, standing for long periods, and continuous coordination and manipulation of objects.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Consult with guests, develop relationships, and recommend appropriate retail products and services.
  • Serve walk-in and scheduled guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support guest service.
  • Promote the guest loyalty program, credit offerings, and Ulta Beauty app in the salon and salesfloor.
  • Attend required trainings and meetings for continuing professional development.
  • Follow company policies, procedures, standards, service protocols, and applicable safety, sanitation, infection-control, and state board requirements.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned areas, including the salon and other store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Paid time off for eligible full-time associates.
  • Health insurance for eligible full-time associates.
  • Dental insurance for eligible associates.
  • Vision insurance for eligible associates.
  • Life insurance for eligible associates.
  • Disability insurance for eligible associates.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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