Elite Stylist

Ulta Beauty, Inc.•Mentor, OH
•Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. The Elite Stylist performs a range of salon and beauty services, develops guest relationships, recommends and sells products and services, and works toward weekly sales and productivity goals. The role also supports store events and promotions, maintains professional relationships, follows safety and sanitation procedures, and contributes to salon and store operations. The position requires a cosmetology license and previous relevant work experience. The schedule is flexible and includes days, evenings, weekends, and holidays. The work involves continuous mobility and handling objects, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for long periods. The listed pay range is $11.00–$18.40 per hour or services pay for the workweek under the Company’s Services Compensation Plan, whichever is higher. Eligible associates may also earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or an aptitude to develop skills in all service categories.
  • Proficiency in using equipment and chemicals required for technical work.
  • Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and develop relationships through appropriate retail and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, credit, and the Ulta Beauty app to guests in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips from service guests.
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