Elite Stylist

Ulta Beauty, Inc. • Warren, OH

7d • Onsite

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. They deliver quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The role focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Elite Stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends products and services, and contributes to sales, loyalty, and store goals. They support in-store events and marketing initiatives, stay informed about industry trends, and follow safety, sanitation, infection-control, and service protocols. The position requires a cosmetology license and previous relevant work experience.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals needed to perform technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with salon and salesfloor guests.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control, and state board procedures before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in the salon, salesfloor, restrooms, backroom, break area, and other assigned areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed