Elite Stylist

Ulta Beauty, Inc.•West Covina, CA

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The stylist delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The role performs a range of salon services, develops guest relationships and clientele, and helps meet service and sales goals. The Elite Stylist also supports store events and promotions, follows safety and sanitation procedures, maintains operational standards, and complies with Ulta Beauty policies and state board guidelines.

Requirements

  • Cosmetology license.
  • Previous relevant work experience.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $1,900 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate product and service recommendations.
  • Serve all guests, including walk-ins, in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices.
  • Complete other operational tasks as directed.

Benefits

  • Eligible associates may earn services pay under the Company’s Services Compensation Plan.
  • Eligible associates may earn overtime pay as required by applicable law.
  • Service guests may provide tips.
  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
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