Elite Stylist

Ulta Beauty, Inc. • Coon Rapids, MN

2d

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager. The stylist focuses on service sales and productivity, guest service, and compliance with operating procedures and standards. A passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge are important to the position.

The role performs hair and other beauty services, builds guest relationships and clientele, demonstrates and recommends products, and supports store events and sales goals. It also requires following safety, sanitation, infection-control, operational, and state-board standards. The position requires a cosmetology license and relevant prior work experience, along with a flexible schedule that may include days, evenings, weekends, and holidays. The position involves continuous mobility and coordination, standing for extended periods, frequent bending, reaching, and twisting, and continuous lifting or moving of up to 10 pounds during a shift.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
• Proficiency in using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
• Ability to remain mobile and stand for long periods during a shift; frequent bending, reaching, and twisting; continuous coordination and manipulation of objects; and continuous lifting or moving of up to 10 pounds.

Responsibilities

• Perform hair services including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; also provide makeup applications, brow services, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service, contributing to store goals for retail and service sales, guest loyalty, and retail shrink.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time, including their ingredients and benefits.
• Maintain prompt and regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to deliver exceptional guest service collaboratively.
• Promote the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for ongoing professional development.
• Know and comply with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control, and state-board procedures before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain operational standards and cleanliness in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed