Stylist

Ulta Beauty, Inc.•Aurora, OH

About The Position

The Stylist engages with guests to consult on hair care needs, recommend products and services, and deliver quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, recommends and sells products and services, and contributes to store sales and guest loyalty goals. The position also includes following service, safety, sanitation, infection-control, and operational procedures; maintaining salon and store standards; and attending required trainings and meetings. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals required for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer-service and salon-image standards, and serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
  • Follow safety, sanitation, infection-control, and established service protocols before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain operational cleanliness and standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
  • Part-time positions are eligible for dental insurance, vision insurance, life insurance, and disability insurance.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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