Stylist
About The Position
The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, people, and process. It calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends and sells products, and contributes to service and retail sales goals. The position also supports in-store events and promotions, follows service protocols and company policies, and maintains salon and store cleanliness, safety, sanitation, and operational standards.
Requirements
- Cosmetology license.
- Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
- Proficiency in using equipment and chemicals needed for technical work.
- Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
- Developed communication skills.
- Ability to work independently and as part of a team.
- Ability to build and maintain strong customer relationships and build clientele.
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Nice To Haves
- Previous relevant salon experience is preferred.
Responsibilities
- Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
- Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
- Demonstrate business acumen and identify opportunities for growth.
- Demonstrate products to guests and recommend products and services to support sales and the guest experience.
- Support in-store events, promotions, and marketing initiatives.
- Stay informed about industry trends, products, and services, including their ingredients and benefits.
- Maintain prompt, regular attendance.
- Build guest relationships through consultations and appropriate product and service recommendations.
- Meet customer service and salon image standards; serve walk-in guests in a timely and efficient manner.
- Partner with skin therapists and the retail team to provide a well-rounded guest experience.
- Build professional relationships with peers and brand partners to support exceptional guest service.
- Promote the guest loyalty program, including credit and the Ulta Beauty app.
- Attend mandatory trainings and meetings for continuous professional development.
- Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
- Follow established service protocols and use booking and clientele systems to schedule return services and events.
- Communicate supply needs to the Experience Manager.
- Maintain cleanliness and operational standards in assigned store areas.
- Follow the dress code and loss-prevention practices; protect company assets through exceptional guest service.
- Complete other operational tasks as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
