Stylist

Ulta Beauty, Inc.•Moscow, ID

About The Position

The Stylist engages with guests, consults on hair care needs, recommends products and services, and delivers quality professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, develops guest relationships and clientele, supports service and retail sales goals, and contributes to an exceptional in-store guest experience. The role also includes following safety, sanitation, infection-control, and operating procedures; maintaining salon and store standards; and attending required trainings and meetings. A cosmetology license is required. Previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to meet the physical demands described, including frequent mobility, standing for long periods, continuous lifting or moving of up to 10 pounds, frequent bending and related movements, and frequent coordination and manipulation of objects.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the stated average weekly sales goal of $800 and productivity goals for hair services, while contributing to store sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Perform product demonstrations and recommend products and services to guests.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Provide timely, efficient service to all guests, including walk-ins, and maintain customer service and salon image standards.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
  • Follow service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices; protect company assets.
  • Complete other operational tasks as directed.
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