Elite Stylist

Ulta Beauty, Inc.•Sherman, TX

About The Position

The Elite Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager, focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge. The stylist performs a range of salon and beauty services, builds guest relationships and clientele, recommends and sells products and services, and contributes to store sales and guest loyalty goals. The position also supports in-store events and promotions, maintains knowledge of industry trends and products, follows safety and sanitation procedures, and helps maintain operational standards. A cosmetology license and previous relevant work experience are required. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Previous relevant work experience.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, brow services, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications, brow services, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $1,900 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Know and ensure compliance with company policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.