Master Stylist

Ulta Beauty, Inc. • Aurora, OH

5d

About The Position

The Master Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on the guest’s total look. It supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. The position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, works toward weekly sales and productivity goals, builds guest relationships and clientele, and supports store events and initiatives. The role also involves following service protocols and safety, sanitation, and infection-control procedures; maintaining operational standards; and complying with company policies and state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency with equipment and chemicals used for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
• Demonstrate products to guests and recommend products and services based on consultations.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
• Build guest relationships and clientele through consultations and appropriate recommendations; serve walk-in guests in a timely manner.
• Collaborate with skin therapists, the retail team, peers, and brand partners to provide an exceptional guest experience.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings.
• Follow company policies, procedures, standards, service protocols, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned store areas.
• Follow the dress code and loss-prevention practices; protect company assets.
• Maintain prompt, regular attendance and complete other assigned operational tasks.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed