Master Stylist

Ulta Beauty, Inc. • Minnetonka, MN

2d

About The Position

The Master Stylist engages with guests, consults on their hair care needs, recommends products and services, and delivers professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and helps meet service and retail goals. The role also supports store events and promotions, works collaboratively with salon and retail colleagues, maintains salon and store standards, and follows safety, sanitation, infection control, and state board requirements. The schedule is flexible and includes days, evenings, weekends, and holidays. The position involves continuous mobility and object coordination, lifting or moving up to 10 pounds, frequent bending, reaching, and twisting, and standing for extended periods.

The position requires a cosmetology license and previous relevant work experience. Pay is the higher of $15.97–$20.20 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $1,250 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, credit, and retail shrink goals.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt and regular attendance.
• Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to deliver a well-rounded guest experience.
• Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest experiences.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for continued professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures and comply with state board guidelines.
• Follow established service protocols.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and ensure readiness for guests.
• Maintain cleanliness and operational standards in the salon and assigned store areas.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates receive paid time off and health, dental, vision, life, and disability benefits.
• Eligible part-time associates receive dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed