Master Stylist

Ulta Beauty, Inc. • Mentor, OH

11d • Onsite

About The Position

The Master Stylist engages with guests to consult on hair care needs and recommend products and services, while delivering professional services focused on each guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Master Stylist performs a range of salon services, develops guest relationships and clientele, and helps meet sales and productivity goals. The role also contributes to store and salon operations, including events and promotions, safety and sanitation, booking, cleanliness, and compliance with Ulta Beauty standards. A cosmetology license and previous relevant work experience are required.

Requirements

• Cosmetology license.
• Previous relevant work experience.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and develop clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Responsibilities

• Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly service sales goal of $1,250 and hair-service productivity goals while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate products to guests and make appropriate retail and service recommendations.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and serve walk-in guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to support the guest experience.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory training and meetings.
• Follow Ulta Beauty policies, procedures, standards, service protocols, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
• Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
• Perform other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed