Hair Stylist

Arch Amenities Group•Coronado, CA

About The Position

The Hair Stylist provides hair services to clients while delivering a great guest experience and demonstrating technical proficiency. The role follows Arch Amenities Group and facility policies, standards, values, and brand expectations; performs services in accordance with established guidelines and current certifications; and understands guest contraindications and universal precautions. The stylist maintains knowledge of spa services and product ingredients, recommends home-use products and other beneficial treatments, and answers guest questions professionally. Services include precision, razor, clipper, and thinning-shear haircuts; styling with tools such as hot rollers and curling irons; updos incorporating extensions and braiding; color, perm, and straightening services; shampoo treatments; and scalp massage. The stylist begins and ends appointments on time, works the assigned schedule, maintains clean and properly prepared work areas and equipment, keeps client cards and treatment notes when appropriate, completes side work, and informs the Spa Director of product needs. The role also includes attending meetings and professional training, helping staff move and store facility equipment and supplies, reporting incidents or accidents to management, and performing other assigned duties. Work hours vary and include nights, weekends, and holidays. The position involves prolonged standing and may include exposure to noise, vibration, mist, fumes, odors, chemicals, and burns. Physical tasks include lifting and moving items, with the employee occasionally lifting or moving up to 25 pounds. Tools include scissors, blow dryers, flat irons, curling irons, color products, brushes, combs, curlers, clips, foils, and bleach.

Requirements

High school diploma or GED.
Customer service experience, preferably in a spa.
Ability to explain treatments and services to guests.
Excellent customer service skills and work ethic.
Ability to work efficiently, stay organized, and handle multiple duties simultaneously.
Energetic, enthusiastic, and motivational demeanor.
Professional manner, discretion, and appearance.
Excellent verbal and written communication skills.
Strong team-player ability.
Comfort with making product recommendations.
Ability to lift up to 25 pounds.
Ability to stand for long periods and awareness of proper body mechanics to prevent injury.
Ability to perform the listed physical activities, including balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, repetitive motions, and using tactile, visual, and auditory senses.

Nice To Haves

Previous hair stylist experience.

Responsibilities

Provide hair services that meet established service guidelines and fulfill guest expectations.
Deliver the Arch Amenities Group guest experience and adhere to facility and company policies, standards, values, and brand standards.
Use universal precautions and assess guest contraindications before providing services.
Maintain product knowledge and knowledge of spa services; explain product ingredients and benefits and answer guest questions.
Recommend home-use products and other beneficial spa treatments.
Perform haircuts, styling, updos, chemical services, shampoo treatments, and scalp massage techniques within current certifications.
Begin and end appointments on time and work the assigned schedule.
Keep work areas clean and set according to procedures; clean and disinfect equipment daily.
Inform the Spa Director of product needs.
Create and maintain client cards with treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Assist staff with lifting and storing facility equipment, furniture, and products and with preparing for special events.
Report incidents and accidents to a member of the management team.
Perform other duties as assigned.