Part Time Bridal Sales

Davids Bridal • Murfreesboro, TN

6d

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Stylists deliver 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties related to store presentation and operations. Bridal Stylists serve as brand ambassadors and demonstrate David’s Bridal’s values and critical success factors. The position reports to the Store Manager in partnership with the Sales Manager.

The role includes welcoming and assisting customers, managing appointments and customer flow, learning customer needs, recommending gowns and related products, supporting alterations and personalization services, and maintaining store standards. Stylists also process transactions, meet sales and conversion targets, follow operational and security procedures, complete training, and contribute to the development and success of the store team.

Requirements

• High school diploma or equivalent degree.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see up close and at a distance, use peripheral vision and depth perception, and read and use computers and electronic devices for extended periods.

Nice To Haves

• One to two years of prior retail experience in an apparel, service, or specialty-store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and by phone with friendly enthusiasm, adapt communication to their needs, and provide exceptional service to multiple customers.
• Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and share product information.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers, understand their expectations and needs, and help identify a suitable gown within the first three try-ons.
• Respond promptly to customer questions and concerns, provide product and service information, and escalate concerns to store leadership when appropriate.
• Review the Timeline Calendar, set and follow up on future appointments, and arrange return appointments for wedding-party members.
• Explain and promote alterations and personalization services; partner with Alterations Specialists to arrange appointments and support the store’s alterations appointment goal.
• Take and enter accurate measurements to support dress orders and minimize returns and exchanges.
• Maintain clean, organized, promotional-ready store standards; report broken or damaged equipment and maintain dress-code standards.
• Promote David’s Bridal loyalty and partner programs.
• Meet hourly sales productivity standards using the 5-Step Selling Process and achieve stated platform conversion and add-on goals.
• Support cash-wrap behaviors and process transactions accurately, including discussing the shopping experience, offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Maintain knowledge of special-order dress procedures.
• Complete training and build product knowledge and fashion trend expertise; strive to exceed sales targets and qualify for Circle of Excellence membership.
• Carry out assigned new processes, behaviors, contests, programs, and store-management tasks, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss-prevention and security procedures.
• Complete assigned development training and required myLearning courses within the first 90 days, and keep current with the myLearning curriculum.
• Celebrate team members’ successes, share sales expertise and product knowledge, and respond constructively to coaching and feedback.
• Perform additional duties as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED