Part Time Bridal Sales

Davids Bridal • Woodbridge, VA

6d

About The Position

The Stylist provides a positive, friendly, empathetic, and professional selling experience to David’s Bridal customers. Bridal Stylists provide 5-Star Customer Service, achieve sales and productivity goals by following the company’s selling behaviors, and perform duties related to store presentation and operations. They serve as brand ambassadors and demonstrate David’s Bridal’s values and success factors. The role reports to the Store Manager in partnership with the Sales Manager.

Stylists welcome and assist customers, prepare for appointments, understand customer needs, recommend gowns and related products and services, and support customers through alterations and future appointments. They use store systems and iPad tools to manage customer flow and communicate product information. They also help maintain store standards, process transactions, follow operational and loss-prevention procedures, and contribute to sales, service, and operational goals. Stylists complete required training, build product and fashion knowledge, and support the learning and success of their teammates.

Requirements

• High school diploma or equivalent.
• Ability to stand, walk, and sit for extended periods; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and communicate with and hear customers.
• Ability to occasionally lift up to 25 pounds.
• Ability to see at close and far distances, use peripheral vision and depth perception, and use a computer and electronic devices for extended periods.

Nice To Haves

• 1–2 years of prior retail experience in an apparel, service, or specialty store environment.
• Prior experience with a computerized point-of-sale system.

Responsibilities

• Welcome customers in person and over the phone with genuine enthusiasm, communicate clearly, and adapt communication style to customers.
• Use appointments, customer profiles, point-of-sale systems, and iPad tools to manage customer flow and provide a 5-Star Customer Service experience.
• Prepare for appointments by reviewing customer profiles and favorites and preparing fitting rooms.
• Build relationships with customers by asking questions, listening to their expectations and needs, and helping identify a suitable gown or dress.
• Assist multiple customers and address concerns promptly, escalating issues to leadership when appropriate.
• Review the Timeline Calendar, set future appointments, and follow up with customers.
• Explain alterations and personalization services, partner with Alterations Specialists, and help schedule fitting and personalization appointments.
• Take and enter accurate measurements as required for dress orders and to minimize returns and exchanges.
• Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
• Meet dress-code standards and promote David’s Bridal loyalty and partner programs.
• Respond promptly to customer questions and provide product and service information.
• Use the 5-Step Selling Process to meet hourly sales productivity standards and achieve sales, conversion, and add-on goals.
• Support cash-wrap procedures and process transactions accurately, including offering add-ons and services, confirming contact information, reviewing receipts and policies, and scheduling future appointments.
• Follow procedures for special-order dresses and set return appointments for the complete wedding party.
• Complete training, build product knowledge and fashion expertise, and work toward sales targets and Circle of Excellence membership.
• Carry out assigned processes, contests, programs, promotional and sign setup, merchandising and visual changes, markdowns, and inventory counts.
• Support store sales, service, and operational goals; accurately clock in and out; and follow loss-prevention and security policies.
• Complete required myLearning courses within the first 90 days and keep current with the curriculum.
• Share sales expertise and product knowledge with fellow stylists, celebrate team successes, and respond to coaching and feedback.
• Perform additional duties as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED