Student Services Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree.
• Experience in student services programs.
• Ability to communicate accurately and effectively, and in a timely manner, with students, faculty, and staff.
• Highly organized and detail-oriented due to significant recordkeeping duties.
• Proficiency in Microsoft Office.
• Outgoing, enthusiastic, innovative, and proactive approach to customer service.
• Good public speaking skills.

Nice To Haves

• Master’s degree in Student Personnel Services, Education, Counseling, Social Work, or a similar field.
• At least one year of experience working with low-income, first-generation, and/or disadvantaged individuals.
• At least one year of experience motivating and mentoring individuals to achieve goals.
• Participation in similar programs is preferred.
• General knowledge of policies and procedures relating to academic advising and college transfer.
• Ability to interpret and explain college catalogs and transcripts.

Responsibilities

• Recruit, orient, and case-manage participants in the ASPIRE Scholars Initiative.
• Support students in achieving satisfactory academic success, maintaining good academic standing, persisting from term to term, and earning credits toward graduation, certification, or transfer.
• Assess participants’ academic and career goals and review key success behaviors, including Blackboard access, academic advising, tutoring, financial aid, and early registration.
• Use Civitas-Inspire to monitor persistence predictions and academic performance and develop intervention strategies.
• Partner with Campus Life and other college offices to design and deliver program activities.
• Connect participants with institutional and community resources as needed.
• Coordinate workshops, guest speakers, FAFSA Day, cultural activities, mentoring, and recognition events.
• Attend student college tours and other travel as needed.
• Maintain significant program records.