Student Financial Services - Coordinator
About The Position
The Student Financial Services Coordinator facilitates the financial aid process by ensuring accurate documentation, timely processing, and efficient communication. The role assists students with financial aid programs, eligibility, applications, forms, and required documentation, and supports administration of scholarship, grant, and loan programs. The Coordinator reviews applications, maintains accurate records and student information, communicates financial aid updates and policies, and provides customer service to students, parents, and other stakeholders. The position also supervises and reports monthly accumulated times for student employees, maintains budget records and processes purchase orders, collaborates with other departments, and organizes physical and electronic student files in compliance with privacy regulations. The Coordinator assists other staff efforts to maximize office effectiveness and performs other work-related duties as assigned. This is a full-time, 12-month, non-exempt, at-will position based on campus in Weatherford. The position reports to the Director of Student Financial Services. Annual salary is $30,532 and is non-negotiable. The anticipated start date is December 1, 2026.
Requirements
- Strong written, verbal, and grammatical skills.
- Good communication and interpersonal skills.
- Ability to multitask, organize, manage time effectively, and prioritize tasks appropriately.
- Ability to work with, assist, lead, and take direction from others to support the efficiency of the Financial Aid Office.
- Ability to communicate effectively with staff, students, faculty, and visitors, including in stressful situations.
- Ability to work cooperatively and respectfully with internal and external contacts.
Nice To Haves
- Previous student financial aid, administrative, banking, or customer service work experience.
- Alternative qualifications considered appropriate by the President of SWOSU or their designee.
Responsibilities
- Assist students with inquiries about financial aid programs, eligibility, and application procedures.
- Guide students in completing financial aid forms and other required documentation.
- Assist in administering scholarships, grants, and loan programs.
- Stay current on federal, state, and institutional financial aid programs and policy changes.
- Supervise and report monthly accumulated times for student employees.
- Review and verify financial aid applications for completeness and accuracy.
- Input and maintain accurate student information in the financial aid database.
- Maintain budget records and process purchase orders.
- Collaborate with other departments to integrate financial aid information.
- Communicate with students by email, phone, and in-person meetings to provide financial aid status updates.
- Disseminate information about financial aid policies, deadlines, and workshops.
- Organize and maintain physical and electronic student files in compliance with privacy regulations.
- Provide customer service to students, parents, and other stakeholders, and resolve inquiries professionally and efficiently.
- Assist other staff efforts to maximize office effectiveness.
- Perform other work-related duties as assigned.
- Promote personal safety, safety procedures, and a safe work environment.
- Maintain attendance and punctuality and meet the expectation of on-campus presence.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
