Compliance Coordinator, Student Financial Services

University of Delaware•Newark, DE

About The Position

The Student Financial Services compliance team monitors federal, state, and institutional regulations affecting financial aid programs and recommends updates to internal policies and procedures. Under the direction of the Compliance Manager, the Compliance Coordinator for Scholarship and VA Benefits manages day-to-day activities supporting gift and endowed scholarship awarding. The position also works closely with the School Certifying Official for VA benefits to coordinate and review individual student financial aid alongside the administration of certified veteran benefits. In addition, the Coordinator collaborates with and supports the Financial Aid Compliance Coordinator, participating in Return to Title IV Funds (R2T4) processing as needed.

Requirements

Bachelor's degree in a job-related discipline with two years of relevant experience preferred, or an equivalent combination of education and experience.
Ability to use data to monitor and manage daily activities.
Detail-oriented approach and ability to complete processing with a high degree of accuracy.
Effective oral and written communication skills.
Analytical, detail-oriented, and quality-conscious approach.
Ability to manage time effectively and organize and prioritize work.
Knowledge of regulations and compliance issues affecting the department, including state and federal laws governing student financial aid, billing, and collection services.

Nice To Haves

Ability to learn complex financial aid regulations and increase knowledge and experience in financial aid compliance, including Title IV and other federal financial aid programs.
Proficiency in report writing, data analysis, PeopleSoft querying, and reporting tools including Excel and Tableau.

Responsibilities

Execute gift and endowed scholarship awarding in alignment with university financial aid strategy and individual award restrictions, including coordinating annual awarding processes with academic units.
Monitor current-use and endowed scholarship budgets to support optimal expenditure of available award dollars.
Review and participate in audits to ensure scholarship awards comply with fund restrictions.
Partner with the Office of Development and Alumni Relations to steward scholarship awards in accordance with donor intent and gift documentation.
Coordinate with the Assistant Dean of Students and School Certifying Official to review accounts for students eligible and certified for veteran benefits.
Serve as the point of contact for financial aid-related questions from students using veteran benefits.
Ensure institutional, state, and federal aid is applied in conjunction with veteran benefits in compliance with institutional aid policies and federal regulations.
Monitor and communicate challenges and opportunities to improve services, information, and communication for students receiving veteran benefits.
Recommend improvements to the clarity and accuracy of published information for students using veteran benefits.
Collaborate with the Financial Aid Compliance Coordinator on Return to Title IV processing for officially and unofficially withdrawn students.
Maintain and participate in office-wide training programs that support customer service, federal compliance, and professional judgment standards.
Perform miscellaneous job-related duties as assigned.