Compliance Coordinator, Student Financial Services

University of Delaware•Newark, NJ

About The Position

The Compliance Coordinator for Scholarship and VA Benefits works on the Student Financial Services compliance team, which monitors federal, state, and institutional regulations affecting financial aid programs and recommends updates to internal policies and procedures. Under the direction of the Compliance Manager, this position manages day-to-day activities supporting gift and endowed scholarship awarding. The Coordinator also works with the School Certifying Official for VA benefits to coordinate and review individual student financial aid alongside certified veteran benefits, and supports the Financial Aid Compliance Coordinator with Return to Title IV Funds (R2T4) processing as needed.

Requirements

Bachelor's degree in a job-related discipline and two years of relevant experience preferred, or an equivalent combination of education and experience.
Ability to use data to monitor and manage daily activities.
Detail-oriented, with the ability to complete processing accurately.
Effective oral and written communication skills.
Analytical, detail-oriented, and quality-conscious approach.
Ability to manage time effectively, organize work, and prioritize tasks.
Knowledge of regulations and compliance issues affecting the department, including state and federal laws governing student financial aid, billing, and collection services, preferred.

Nice To Haves

Ability and interest in learning complex financial aid regulations and increasing knowledge and experience in financial aid compliance, including Title IV and other federal financial aid programs.
Proficiency in report writing, data analysis, PeopleSoft querying, and reporting tools including Excel and Tableau.
Knowledge of regulations and compliance issues affecting the department, including state and federal laws governing student financial aid, billing, and collection services.

Responsibilities

Execute gift and endowed scholarship awarding in alignment with the university financial aid strategy and individual award restrictions, including coordinating annual awarding processes with academic units.
Monitor current-use and endowed scholarship budgets to support optimal expenditure of available award dollars.
Review and participate in audit functions to ensure scholarship awards comply with fund restrictions.
Partner with the Office of Development and Alumni Relations (DAR) to steward scholarship awards in accordance with donor intent and gift documentation.
Coordinate with the Assistant Dean of Students and School Certifying Official to review accounts for students eligible for and certified to receive veteran benefits.
Serve as the point of contact for financial aid-related questions from students using veteran benefits.
Ensure institutional, state, and federal aid is applied in conjunction with veteran benefits in compliance with institutional aid policies and federal regulations.
Monitor and communicate challenges or opportunities to improve service, information, and communication for students receiving veteran benefit support.
Recommend improvements to the clarity and accuracy of published information for students using veteran benefits.
Collaborate with the Financial Aid Compliance Coordinator to support Return to Title IV processing for officially and unofficially withdrawn students.
Maintain and participate in office-wide training programs supporting customer service, federal compliance, and professional judgment standards.
Perform other job-related duties as assigned.