Front Office Coordinator, Student Health and Counseling Services
About The Position
The Front Office Coordinator coordinates clerical and administrative support functions for Student Health and Counseling Services (SHCS) and serves as a primary point of contact for students, families, campus partners, vendors, and the public. The role independently coordinates, prioritizes, and monitors front office workflows and administrative projects through completion, with accountability for accurate and timely results. Work is operational and procedural, requiring the application of established policies and procedures, sound judgment in addressing administrative problems, and practical solutions within the position's scope. Day-to-day work is performed independently under general supervision and reviewed based on overall results. Responsibilities include reception and communications, appointment scheduling, patient-flow coordination, cashiering, immunization compliance processing, records and information management, supply and inventory coordination, and related administrative support. The position is full-time, non-exempt, and works an 11/12 pay plan, with July off. It is expected to lead toward permanent status after successful completion of a probationary period. The role is required to work in person on campus.
Responsibilities
- Coordinate clerical and administrative support functions for Student Health and Counseling Services.
- Serve as a primary point of contact for students, families, campus partners, vendors, and the public.
- Independently coordinate, prioritize, and monitor front office workflows and administrative projects through completion.
- Provide reception and communications support.
- Schedule appointments and coordinate patient flow.
- Perform cashiering.
- Process immunization compliance.
- Manage records and information.
- Coordinate supplies and inventory.
- Provide related administrative support.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement (CalPERS)
- Tuition waiver
- Vacation leave
- Sick leave
- 15 paid holidays each year, including 14 scheduled holidays and one Personal Holiday
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
