Interim Dean, Student Services (Counseling)

Victor Valley College • Victorville, CA

2d

About The Position

This one-year, limited-duration interim position is assigned to the Counseling Department. Under administrative direction from the Vice President, Student Services, the Dean plans, organizes, manages, and provides administrative oversight for the Student Services Division’s operations, programs, and services. The role coordinates with other District divisions and departments, external agencies, and the public; fosters cooperative working relationships; and provides complex professional assistance to the Vice President, Student Services. The position directly supervises faculty, management, professional, technical, and administrative support staff, including through subordinate supervisors.

The role oversees student services that support student attraction, retention, academic success, and self-sufficiency. Areas include outreach, guided pathways, student equity, counseling, Admissions and Records, Financial Aid and grant funding, EOPS, DSPS/ACCESS, and CalWorks/TANF. The Dean provides division-wide leadership in planning and program development, establishes service and staffing priorities, manages budgets and personnel, ensures compliance with requirements and standards, and advances continuous improvement and student success.

Victor Valley College describes itself as a Caring Campus committed to student retention and success through intentional, welcoming, student-centered practices. Employees are expected to foster connection and belonging through practices such as warm referrals, wearing nametags, and cross-department awareness. The position works in an office environment with moderate noise, controlled temperature, and no direct exposure to hazardous physical substances. The role may involve interactions with upset staff and members of the public.

Requirements

• Meet the minimum qualifications for an Educational Administrator under Title 5, Section 5340.
• Possess a master's degree.
• Have one year of formal training, internship, or leadership experience reasonably related to the administrator's position.

Nice To Haves

• Five years of increasingly responsible experience administering comprehensive programs and services that promote student academic, financial, and self-sufficiency goals, including program evaluation and budget management.
• Two years of leadership experience.

Responsibilities

• Manage Student Services Division programs, services, and activities focused on student attraction, retention, academic success, and self-sufficiency.
• Develop, direct, and coordinate division goals, objectives, initiatives, policies, procedures, work standards, budgets, service levels, and staffing levels.
• Lead division-wide planning and program development in alignment with District and division missions, values, and goals.
• Monitor assigned programs and services for compliance with established standards and requirements; identify improvement opportunities and direct changes.
• Manage the development and administration of the division budget, forecast funding needs, monitor and approve expenditures, and implement budget adjustments.
• Select, train, motivate, direct, evaluate, and support division personnel; address deficiencies, staff questions, concerns, discipline, and termination procedures.
• Collaborate with faculty and staff to provide effective programs and services, meet accreditation requirements, and promote student success.
• Conduct meetings with counseling faculty and directors to support Student Services planning and collegial decision-making, and work with students and faculty on student discipline matters.
• Lead the development and implementation of guided pathways, including meta majors, curriculum mapping and alignment, program sequencing, and timely scheduling and completion.
• Assess faculty and staff professional development needs and plan and implement learning and improvement activities.
• Represent the division and provide consultation and technical expertise to District units, deans, outside agencies, and the public; explain policies and resolve significant or controversial issues.
• Participate in and provide leadership to participatory governance committees and work groups, and make presentations to the Superintendent/President and committees, boards, and commissions.
• Keep abreast of developments in higher education and community colleges through professional meetings and other activities.
• Oversee analytical and operational studies, prepare or review reports and recommendations, and ensure mandated reports are submitted on time.
• Direct the maintenance of working and official files.
• Respond to faculty, staff, and student inquiries and complaints and assist with resolutions and alternatives.
• Serve as a division spokesperson at community events, meetings, and public relations activities.
• Ensure staff comply with District and mandated safety rules, regulations, and protocols.
• Work productively and cooperatively with others, demonstrating respect, patience, and equitable treatment of internal and external customers.

Benefits

• Comprehensive benefit package.
• District-paid medical, dental, and vision insurance for the employee and dependents.
• District-paid $100,000 life insurance policy for the employee.
• Educational Management participation in the CalSTRS Retirement System.
• 20 paid holidays.
• 22 vacation days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager