Dean, Enrollment Services

Southwestern College•Chula Vista, CA

2d•Onsite

About The Position

The Dean, Enrollment Services provides equity-minded leadership and administrative direction for the Enrollment Management Unit and its assigned student support operations, activities, programs, and services. These may include admissions and records, outreach, dual and concurrent enrollment, binational and international student programs, financial aid, veterans’ services, evaluations, and assessment. The Dean oversees planning and program development in alignment with District missions, goals, and objectives; makes decisions needed for effective operation of assigned programs; fosters cooperative relationships across District divisions and with external groups; and provides professional assistance to the Assistant Superintendent/Vice President, Student Affairs. This Academic (Educational) Administrator classification directs assigned student programs, services, and activities, including short- and long-term planning, program development, and administration of policies, procedures, and services. The role requires independent decision-making within legal, regulatory, and general policy guidelines and coordination with other District divisions and outside agencies. The Dean exercises general direction and supervision over assigned faculty and staff and is accountable for assigned operational goals and objectives. The position is non-telecommuting and is performed primarily in a standard office setting. The successful candidate may be assigned to any SWCCD campus site: Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro. The tentative employment start date is in February 2027, pending Governing Board approval.

Requirements

Master’s degree.
One year of formal training, internship, or leadership experience reasonably related to the administrator’s administrative assignment.
Foreign degrees must be evaluated by a professional association that is a member of NACES, and the evaluation must be submitted with the application.
Knowledge of administrative practices, including goal setting, budget and program development, implementation, and evaluation.
Knowledge of organizational and management practices for analyzing and evaluating programs, policies, procedures, projects, and operational needs.
Knowledge of applicable program policies, procedures, goals, objectives, and relevant federal, state, local, and District laws and regulations.
Knowledge of educational policy analysis and research trends affecting community colleges, higher education curricula and instruction, student support services, student learning, and student success.
Knowledge of employee supervision, work planning and review, staff training, and contemporary issues of inclusion, social justice, diversity, access, and equity in higher education.
Knowledge of presentation development, business correspondence, research and reporting, record keeping, office practices, technology, and computer applications including word processing, databases, and spreadsheets.
Ability to provide administrative and professional leadership; interpret and ensure compliance with applicable laws and policies; analyze problems and implement recommendations; and research and evaluate service-delivery methods.
Ability to prepare and present oral and written reports, develop and monitor budgets, manage resources and priorities, and use relevant computer systems and business equipment.
Ability to select, train, motivate, and evaluate faculty and staff; communicate clearly; exercise independent judgment; and establish effective working relationships.
Ability to demonstrate sensitivity to the diverse academic, socioeconomic, cultural, physical ability, and ethnic backgrounds of community college students.
Ability to represent the District and provide effective customer service when working with students, employees, external organizations, and the public.

Responsibilities

Provide leadership for assigned student programs, services, and activities, and use resources effectively to enhance student services planning, student success, and program and service quality.
Select, train, motivate, and evaluate staff, faculty, and administrators; review work for conformance with District standards and priorities; support professional development; coach employees; implement disciplinary procedures; recommend hiring or termination; and respond to staff concerns.
Develop, review, and implement policies and procedures to meet regulatory requirements, educational standards, and District needs.
Monitor and evaluate service-delivery efficiency and effectiveness; assess work distribution, support systems, and reporting relationships; identify improvement opportunities and direct changes.
Establish partnerships with high schools, colleges, agencies, and other groups, including developing partnerships and programs with feeder school districts and other agencies.
Conduct and oversee analytical and operational studies; prepare technical records and reports, identify alternatives, and make and justify recommendations.
Monitor changes in laws, regulations, and technology affecting District operations and implement required policy and procedural changes.
Oversee the operation and maintenance of the student records system, including collection and distribution of attendance accounting records and final grade rosters.
Monitor compliance with state attendance-accounting regulations, develop compliance procedures, and prepare District apportionment reports for submission to the state.
Oversee preparation for Enrollment Services Unit audits and confer with auditors to implement recommendations.
Monitor state MIS data elements and oversee development and updating of District admission applications to ensure proper state reporting.