Dean of Enrollment Services (Registrar)

Everett Community College•Everett Community College, WA

3d•Hybrid

About The Position

The Dean of Enrollment Services provides strategic leadership for the College’s enrollment initiatives, translating enrollment goals into coordinated plans and measurable results. The role aligns recruitment and enrollment services to help students enter the College and progress toward their educational goals. As Registrar, the Dean safeguards the integrity of student records and ensures enrollment practices support student access, success, and compliance. The position leads Enrollment Services, including admissions, registration, placement, credentials, veterans’ services, and student records. It supports implementation of the College’s strategic enrollment management plan, oversees outreach and recruitment and specialized enrollment programs, and coordinates enrollment practices with campus partners. The Dean manages departmental budgets and resources, supervises employees, and serves as the College’s subject matter expert on FERPA. This is a 100% full-time, year-to-year contract position exempt from civil service. The schedule is weekdays, with occasional evenings, weekends, and travel. The position may be eligible for hybrid work under Everett Community College’s Telework Policy. It reports to the Vice President of Strategic Enrollment Management and Student Success.

Requirements

Bachelor’s degree from an accredited institution in student development, education, leadership, or a related field, or equivalent combination of education and experience.
Five years of progressively responsible administrative experience involving higher education admissions, registration, records, or credentials.
Five years of progressively responsible administrative experience involving strategic planning and implementation.
Five years of progressively responsible administrative experience involving supervision of professional and support staff.
Five years of progressively responsible administrative experience involving budgetary oversight.
Knowledge of enrollment administration, student records, and applicable privacy and compliance requirements.
Skill in analyzing enrollment data to guide planning and assess progress toward goals.
Skill in developing and improving enrollment policies, processes, and student services.
Ability to translate enrollment goals into coordinated plans and measurable results.
Ability to communicate clearly, negotiate solutions, and collaborate across departments.
Ability to provide responsive service and work effectively with diverse student and employee populations.

Nice To Haves

Master’s degree in student development, education, leadership, or a related field.
Experience developing, implementing, and leading strategic enrollment plans.
Experience in Washington State’s community and technical college system.
Experience with Element451 or a comparable customer relationship management platform.

Responsibilities

Support implementation of the College’s strategic enrollment management plan with campus partners.
Analyze enrollment trends and outcomes to assess progress, guide priorities, and recommend improvements.
Oversee outreach and recruitment strategies that expand access and support enrollment goals.
Oversee high school partnerships, dual credit, concurrent enrollment, and other specialized enrollment programs.
Oversee the College’s customer relationship management system to coordinate recruitment communications and enrollment follow-through.
Coordinate enrollment practices with campus partners to support consistent administration of financial assistance.
Oversee admissions, registration, placement, credentials, and veterans’ services.
Develop and improve enrollment policies and processes to provide accurate, timely, and accessible services.
Coordinate registration calendars, priority enrollment, and communications for new and continuing students.
Oversee residency, tuition waivers, and enrollment eligibility decisions in accordance with applicable requirements.
Manage department budgets and funds, and recommend staffing and resource priorities.
Oversee timely updates to the College catalog, enrollment publications, web content, and required compliance notices.
Serve as the College’s Registrar and subject matter expert on FERPA.
Ensure accurate student coding and timely recording and reporting of enrollment, attendance, grades, and credentials.
Oversee graduation and athletic eligibility certification and enrollment and degree reporting to the National Student Clearinghouse.
Maintain secure, confidential student records in accordance with institutional standards and applicable retention requirements.
Determine employee access to student information systems to protect student information.
Coordinate lawful release of student records, including responses to subpoenas, with appropriate College offices.
Support the College’s mission, vision, and values through courageous and ethical leadership, college-wide and as a thought leader on the leadership team.
Ensure strategies supporting student access, success, and completion are prioritized, supported, and aligned with the College’s mission, vision, and values.
Work as a member of the College’s leadership team in support of shared institutional goals.
Promote a cohesive, intentional, and positive “Yes, And” culture through listening, embracing change and failure, and choosing positivity.
Foster diversity, equity, and inclusion through transparent, positive, visible, and ethical leadership in service to students, the College, and the community.
Train, supervise, and evaluate employees in accordance with College policies and applicable collective bargaining agreements, providing candid, compassionate support and resources.
Support the goals and operations of the department, division, and College, and perform other duties as assigned to support departmental operations and campus needs.