Student Assistant, Counseling

Cuyahoga Community College•Cleveland, OH
•Onsite

About The Position

The Student Assistant supports the Counseling Department at the Metropolitan Campus and reports to the Manager, Counseling. This student position provides experience in professional communication, confidentiality, and administrative organization in a mental health setting. The student will schedule appointments and interact compassionately and discreetly with students seeking assistance, while learning privacy and confidentiality principles for sensitive student information. The role also offers hands-on experience preparing materials for workshops and events, organizing documents, setting up presentation spaces, and coordinating resources. The student will help with phone coverage, clerical tasks, mail, and special projects. Work is scheduled during Monday through Friday, 8:30 a.m. to 5 p.m. The starting salary is $14.56 per hour. Employees must reside in Ohio and be within commuting distance of the work location to respond to onsite work demands throughout employment.

Requirements

  • Maintain a minimum cumulative GPA of 2.5.
  • Maintain at least 6 credit hours each semester.
  • Maintain satisfactory academic progress.
  • Adhere to the College's confidentiality policy.
  • Successfully pass a background check and drug screen.
  • Have strong interpersonal communication skills.
  • Be willing to learn new technology.
  • Reside in Ohio and be within commuting distance of the work location to respond to onsite work demands upon starting and throughout employment.

Responsibilities

  • Schedule appointments and communicate professionally and compassionately with students.
  • Handle sensitive student information discreetly and adhere to confidentiality requirements.
  • Prepare materials for workshops and events.
  • Organize documents, set up presentation spaces, and coordinate resources.
  • Answer phones and take messages.
  • Perform clerical duties, including filing, data entry, copying, and faxing.
  • Open and sort mail.
  • Assist with special projects.
  • Perform other duties as assigned.
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