Student Services Coordinator

New Story Schools (PA)•Reading, PA
•Onsite

About The Position

As a Student Services Coordinator at New Story Schools, you will support students, families, and school teams by coordinating special education processes and ensuring compliance with state and district requirements. The role involves managing student records, IEP timelines, attendance, reevaluations, and communication across multiple schools while maintaining accurate documentation and strong relationships with families and district partners. This is an in-person role supporting four New Story program locations: Reading Campus at 1245 Perkiomen Ave, Reading, PA 19602; Reading Campus at 1300 New Holland Road, Reading, PA 19607; Kutztown Campus at 251 Long Ln, Kutztown, PA 19530; and Wyomissing Campus at 345 N. Wyomissing Boulevard, Wyomissing, PA 19610. New Story Schools serves students ages 5–21 with autism and emotional, behavioral, and developmental challenges. Its approach is guided by individualized learning, therapeutic integration, and collaboration, helping students grow and prepare for meaningful adult lives.

Requirements

  • Bachelor's degree in Education preferred, but not required.
  • Exceptional organizational and time management skills.
  • Ability to manage multiple priorities and meet strict deadlines independently.
  • Strong attention to detail and accuracy when maintaining confidential student records.
  • Excellent written and verbal communication skills.
  • Experience collaborating with multidisciplinary teams.
  • Strong technology skills and ability to quickly learn new systems.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Dependable, self-motivated, and comfortable working independently across multiple school locations.

Nice To Haves

  • Bachelor's degree in Education.

Responsibilities

  • Coordinate IEPs, reevaluations, attendance, truancy, and student records.
  • Maintain accurate special education documentation and ensure compliance with timelines.
  • Communicate with families, school staff, clinicians, and district representatives.
  • Support multiple schools by managing competing priorities and deadlines.
  • Coordinate with multidisciplinary teams to ensure students receive appropriate services.
  • Maintain confidential student information and ensure data accuracy.

Benefits

  • Paid time off and extra paid school breaks for select roles.
  • Paid holidays.
  • Gym discounts, mindfulness apps, and prescription savings.
  • Tuition reimbursement, career development programs, and leadership training.
  • 401(k) retirement savings with a 4% company match and immediate vesting.
  • Health, dental, and vision insurance.
  • Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources.
  • Life insurance and disability coverage.
  • Health Savings Account (HSA) contributions at no cost to you.
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