Student Services Coordinator

FARMWORKERS INSTITUTE OF EDUCATION AND LEADERSHIP DEVELOPMEN•Bakersfield, CA
•$22 - $22•Onsite

About The Position

Under indirect supervision, the Student Services Coordinator serves as an on-site and remote liaison and facilitator between program activities and students. The role maintains detailed student enrollment records and collaborates with the community to support program goals and funding objectives. The Coordinator works in a team-oriented environment and provides student, administrative, and site support.

Requirements

  • High school diploma or GED.
  • Bilingual in Spanish.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Ability to function well in a fast-paced and sometimes stressful environment.
  • Ability to exercise tact and courtesy in frequent contact with the public.
  • Proficiency with Microsoft Office and Google Suite software.
  • Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
  • Valid driver's license and personal automobile insurance.
  • Ability to travel as needed; travel up to 40% is required.

Nice To Haves

  • Associate degree or some college experience.
  • At least two years of related experience.

Responsibilities

  • Assist with recruitment and orientation activities for programs.
  • Prepare and administer CASAS appraisals, pre-tests, and post-tests in a timely manner.
  • Communicate regularly with Administrative Offices and deliver CASAS paperwork by specified deadlines.
  • Provide on-site and remote support for students.
  • Greet visitors, answer incoming telephone calls, and provide customer service.
  • Assist students with basic technical issues.
  • Represent and market programs to the target community or region.
  • Inform the community about program-related activities and issues.
  • Analyze and monitor student recruitment, retention, and average daily attendance (ADA).
  • Submit weekly and monthly activity reports to the Supervisor.
  • Manage and maintain organized physical and electronic student files.
  • Maintain productive working relationships with external community organizations.
  • Initiate purchases and distribution of materials and supplies.
  • Enroll and register students in various programs.
  • Collaborate with site staff to keep the site clean and organized.
  • Comply with county health department regulations for the National School Lunch Program (NSLP).
  • Collaborate with instructors and teachers to ensure a positive student experience.
  • Perform clerical duties and office maintenance to support site operations.
  • Store meals properly, rotate food, and track inventory to reduce food waste.
  • Document and track distribution of technological devices to students.
  • Submit student enrollments, registrations, transcripts, and student requests to appropriate departments in a timely manner.
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