Storage Manager Jobs

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Customer Service - Self Storage Manager

Public Storage•Hatboro, PA

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The stated pay is $17.50 per hour. Employees working an average of 20 or more hours may become eligible for full-time benefits. Travel between properties and for other work-related tasks requires use of the employee’s own vehicle; mileage reimbursement is available.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and suggest appropriate storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments by making reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with employer match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.

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