Customer Service - Self Storage Manager

Public Storage • Falls Church, VA

9d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The schedule is flexible and full-time, with work scheduled between 9:30 a.m. and 6 p.m., and weekends until 5 p.m. Employees must use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided. The role pays $18.50 per hour, with the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and suggest appropriate storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed