Customer Service - Self Storage Manager

Public Storage • Canal Winchester, OH

9d • Onsite

About The Position

Public Storage is hiring a Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves helping customers assess their storage needs, suggesting suitable options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Customer service experience; successful candidates may come from retail, restaurant, fast food, or other service-based sales environments.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Complete cleaning and daily maintenance tasks, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees who average 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed