Customer Service - Self Storage Manager

Public Storage•Eatontown, NJ

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending and selling packing and moving supplies, and maintaining unit availability through daily inspections. Managers also handle daily business tasks such as auditing cash drawers, making bank deposits, following up with customers about payments, and making reminder and collection calls when needed. The position includes cleaning and routine maintenance of interior areas and exterior grounds.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast-food, or other service-based companies.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and for other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between multiple work locations and other work-related destinations using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life insurance and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
  • Flexible schedules.
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