Customer Service - Self Storage Manager

Public Storage•Grove City, OH

About The Position

Public Storage is hiring a Self Storage Manager to work independently at multiple locations. The role includes spending time both indoors and outdoors, assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position also involves cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and for other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of working time outdoors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current on payments and make reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between multiple work locations and conduct other work-related business using a personal vehicle.