Customer Service - Self Storage Manager

Public Storage•Hamilton, OH

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes working both indoors and outdoors, helping customers identify storage needs, recommending storage solutions, and selling packing and moving supplies. The manager also inspects storage units, audits cash drawers, makes bank deposits, follows up with customers regarding payments, and performs cleaning and routine property maintenance. The position pays $15.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours become eligible for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks. Property Managers may earn performance-based bonuses.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Own vehicle available for travel between work locations or for other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.

Responsibilities

Assess customers’ storage needs and recommend appropriate options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Travel between multiple properties and work locations using a personal vehicle.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
Walk around facilities, climb stairs, and open large doors.