Customer Service - Self Storage Manager

Public Storage•Pickerington, OH
•Onsite

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. Managers assess customers’ storage needs, recommend storage solutions, and sell packing and moving supplies. They inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The role also includes cleaning and daily maintenance to keep interior areas and exterior grounds clean and presentable. The position pays $15.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours ending at 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed by mileage.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and suggest suitable options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with matching
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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