Customer Service - Self Storage Manager

Public Storage • El Dorado Hills, CA

9d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. The role combines customer service and sales with facility operations. Managers assess customers’ storage needs and recommend suitable options, including packing and moving supplies. They inspect storage units, audit cash drawers, make bank deposits, and contact customers about payments and collections. They also perform cleaning and routine maintenance to keep interior spaces and exterior grounds clean and presentable.

Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekend hours until 5 p.m. The position pays $18.50 per hour, with the opportunity to earn performance-based bonuses. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is available.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage; full-time benefits eligibility requires an average of 20 or more hours worked.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed